Privacy Policy

Welcome to the official Believe Mental Health Care Website!

This is the privacy policy for Believe Mental Health Care (herein referred to as “BMHC,” “Believe Mental Health Care,” “Believe Mental Health Care Org,” “We,” “Us,” or “Our”)

We understand how important online privacy is to our visitors and donors; that’s why we created this privacy policy document to describe in detail what data we collect and how we use the said data.

Depending on where you live, BMHC may not be obligated to protect your data. Still, we have taken it upon ourselves to deploy the most secure and industry-standard personal data privacy protection practices.


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.


For this Privacy Policy:

Account means an individual account created for You to access our Service or parts of our Service.

Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to Kenya.

Device means any device that can access, such as a computer, a cellphone, or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of BMHC. Additionally, it refers to third-party companies or individuals employed by BMHC to facilitate the website, perform services related to it, or assist Believe Mental Health Care in analyzing its usage.

Usage Data refers to data collected automatically, either generated by the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to, accessible from

You means the individual accessing or visiting our website, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

What Data Do We Collect

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that we can use to contact or identify You. 

Personally identifiable information collected by BMHC may include, but is not limited to:

Your name

Email address

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our website.

 The tracking technologies we use may include:

·         Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a website uses cookies. 

However, if You do not accept Cookies, You may not be able to use some parts of our website. Unless you have adjusted Your browser setting so it will decline all cookies, our Service may use Cookies.

·         Web Beacons. Certain sections of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit BMHC, for example, counting users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted by your browser as soon as You end the session. 

We use both Session, and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: BMHC

Purpose: These cookies are essential in providing you with services available through the Website and enabling you to use some of its features. 

They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the website will be inaccessible to you.

Functionality Cookies

Type: Persistent Cookies

Administered by: BMHC

Purpose: These cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Use of Your Personal Data

BMHC may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring the usage and fighting spam and fraud.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

This applies to registered volunteers and the BMHC staff with login credentials.

To contact You: To contact You by email, phone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers, and general information about other services and events. This applies to those who have subscribed to our mailing list. There is always an opt-out option accessible through your mail client of choice.

To manage Your requests: To attend and manage your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, sale, or transfer of some or all of Believe Mental Health Care’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by BMHC about our visitors and donors is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, evaluating and improving our services, marketing, and enhancing your experience on our website.

We may share Your personal information in the following situations:

·         With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service. The information shared in this instance is not linked to any personal information that anyone could use to identify you easily.

·         For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of BMHC assets, financing, or acquisition of all or a portion of our organization to another company.

·         With Affiliates: We may share Your information with Our affiliates, which will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with Us.

·         With Your Consent: We may disclose Your personal information for any other purpose with your written consent.

How Long We Retain Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. 

We will retain and use Your Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

BMHC will also retain Usage Data for internal analysis. Usage Data is generally retained for a shorter time, except when this data is used to strengthen our security or improve our website’s functionality. We are legally obligated to retain this data for longer periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. 

This means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

BMHC takes all necessary steps to ensure that Your data is treated securely and per this Privacy Policy, and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, We may transfer your Personal Data. We will provide notice before Your Personal Data is transferred and subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, BMHC may be required to disclose Your Data if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other legal requirements

Believe Mental Health Care Org may disclose Your Personal Data in the good faith belief that such action is necessary to:

· Comply with a legal obligation

· Protect and defend property rights 

· Prevent or investigate possible wrongdoing in connection with our website

· Protect the personal safety of users of the Service or the public

· Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. 

While We strive to use the latest technology and industry-acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If You are a parent or guardian and You know that Your child has provided Us with Personal Data, please get in touch with Us. 

Suppose We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent; We take steps to remove that information from our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires approval from a parent, We may require Your parent’s permission before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that We do not operate. If You click on a third-party link, You will be directed to that third party’s site. Therefore, we strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We regularly review our privacy practices for our various services and update our policy. Please check this website on an ongoing basis for information on our most up-to-date practices.

We advise you to review this Privacy Policy document periodically for any changes and our most up-to-date practices. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, You can contact us:

By email:

By visiting this page on our website: